Last updated: August 2026
Welcome to 4Loyalty Merchant App. By using our application, you agree to these Terms of Service. If you do not agree with these terms, please do not use the application.
4Loyalty Merchant App is a loyalty program management platform for businesses. It provides the following features:
To use the application, you must:
You are responsible for all activities that occur through your account. Notify us immediately of any unauthorized use.
Access to loyalty program management features requires an active subscription. Available plans (e.g. Standard, Loyalty Pool) and their current prices are shown in the application and on the pricing page at 4rewards.app before you sign up. Subscriptions are available on a monthly or annual billing cycle (with a discount for annual prepayment) and renew automatically at the end of each period unless cancelled.
If you use campaigns that target customers beyond your own customer base — e.g. other stores in the same chain, or all 4Rewards app users — each such "foreign" recipient is charged separately, at a per-recipient rate shown on your business's pricing plan within the application. These charges are invoiced monthly. Campaigns addressed exclusively to your own customers do not incur any charge beyond your subscription.
Subscription payments are processed through a secure third-party payment provider (Stripe). You can manage your plan, payment method, and subscription cancellation at any time via the subscription management link provided in the application.
You may cancel your subscription at any time; access remains active until the end of the current, already-paid billing period. No refunds are provided for partial periods or for subscriptions not fully used. Campaign charges (see 4.2) already incurred before cancellation remain due and are invoiced normally.
We reserve the right to adjust subscription, campaign charge, or SMS registration charge prices, notifying you at least fifteen (15) days before the next renewal or charge.
When a new consumer registers by receiving a verification code via SMS, the cost of that SMS is charged once to the business that acquired them as a customer: either the business whose public "Add to Wallet" page was used to register, or — if registration happened through the app before any business was yet known — the business where their first transaction (e.g. first stamp or point) took place. This charge is based on the SMS price shown in your business's billing settings within the application, once per customer — any resends of the code before a successful registration are not billed separately. These charges are invoiced monthly, the same as campaign charges (see 4.2).
You agree not to use the application for:
You retain all rights to your business data. You grant us a license to use them to provide the service.
You are responsible for the lawful collection and processing of customer data in accordance with GDPR and national legislation. The campaign system automatically enforces each customer's marketing consent as set in the 4Rewards app — you cannot send a marketing notification to a customer who has disabled that consent.
If you use the application's digital menu (QR Menu) service for your business, you agree and accept the following:
You bear sole responsibility for the accuracy, legality, and correctness of the information you post on the digital menu (including, indicatively: prices, descriptions, ingredients, photos, taxes).
4Loyalty bears absolutely no responsibility for the labeling of allergenic substances or compliance with health and trade regulations. You are required to include any necessary warning in accordance with applicable law.
You warrant that you hold the lawful rights to the photos and logos you post on your menu, and you grant 4Loyalty the right to host and display them for the purposes of the service.
The application, logo, design, and all content are intellectual property of 4Loyalty. Copying, modification, or distribution without written permission is prohibited.
The application is provided "as is". We do not guarantee:
We are not liable for indirect or consequential damages.
We may terminate or suspend your account for:
In the case of a serious or repeated violation, suspension or termination takes effect immediately, without prior notice, deactivating your access from your next login. If you believe your account was suspended or terminated in error, you can contact us at support@4rewards.app.
You can delete your account at any time through the application.
In the event of a merger, acquisition, sale of assets, or other corporate restructuring of 4Loyalty, these Terms of Service may be assigned or transferred to the successor entity, which will be bound by them. You will be notified of any material change in accordance with Section 12 (Modifications). Continued use of the application after such notice constitutes acceptance of the transfer.
We reserve the right to modify these terms. For non-material changes, modifications take effect immediately upon posting in the application. For material changes (e.g. a price increase, a change to how campaigns are charged, or a restriction of services), you will be notified via email or in-app notice at least fifteen (15) days before they take effect. Continued use of the application after the effective date constitutes acceptance of the new terms.
These terms are governed by Greek law. The competent courts are the courts of Corfu.
For questions regarding the terms of service:
4MAT PC MON. IKE
Tax ID (ΑΦΜ): 801810997 — Tax Office (Δ.Ο.Υ.): Corfu — Reg. No. (Γ.Ε.ΜΗ.): 163785633000
Alykes Potamou, Corfu 49100, Greece
Email: support@4rewards.app
Phone: +30 2104400002